Welcome to the team!
We would like to congratulate you and making it onto the team. Flowing Body Pilates only selects the best instructors. Amazing individuals with the passion, skills and strength of character required to do well in this role. Well done on being one of those!
Please use this guide to complete your on boarding process and make sure you are up to date with what we stand for and how we do things.
We would like to congratulate you and making it onto the team. Flowing Body Pilates only selects the best instructors. Amazing individuals with the passion, skills and strength of character required to do well in this role. Well done on being one of those!
Please use this guide to complete your on boarding process and make sure you are up to date with what we stand for and how we do things.
Table of contents:
- Onboarding
- Teacher Handbook
- Remuneration
- Covers
- Reviews and pay upgrades
- Studio procedures
- Resources for special case clients
On-boarding:
All instructors working with Flowing Body Pilates are contracted and self-employed. You can find information on how to register for self assessment here.
Please provide us with the following documents as soon as possible by email:
- Photo ID/Proof of right to work
- Certificate
- Insurance
A key responsibility you will have will be to book customers in.
- You will be provided with your login information
- The booking system is reached by coming on the website at www.flowingbodypilates.com and clicking on the sign in button
Teacher Handbook:
Here I will describe what you can expect from us and what we expect from you. Well explained expectations avoid disappointment. Please take a few minutes to study this document and let us know if you have any questions.
Welcome to the team.
I am pleased that you have decided to join our team and thus our family. I am so privileged to be able to work in something I love, and I am extremely grateful to all that take part in this amazing journey. We are now colleagues, but the aim is to be friends working and growing together.
Charles
Flowing Body Values
- We believe in treating everyone with respect. This includes not only clients but all associates: teachers, staff, business partners…
- We believe in providing an unmatched experience. This combines teaching excellent classes and the commitment to making all clients feel special.
- We believe in continuous improvement and never being satisfied with the status quo. We are always seeking to learn and to try new things.
- Our bodies are our temples and should be treated as such. It is a privilege to be able to work with so many people to help them improve their lives. Joseph Pilates said that “Physical health is a prerequisite to happiness” and he was right!
- Our head trainer Charles, was trained by the fantastic Jess Schuring, owner of Heartcore fitness. He then proceeded to work in various London studios. Through a decade of such work, he developed what is now the FBP method.
- Of the many definition of Pilates, we choose the following: Pilates is about creating efficient and graceful movement, enhancing posture through increasing strength, balance and flexibility.
- Our patron principle is flow. Flow as in the quality of uninterrupted movement, flow in transitioning from one exercise to another, and in the routine.
- We believe in fun yet challenging classes that abide by all the Pilates principles. We do not limit ourselves to the classical repertoire, but all exercises must fit with the spirit. We encourage creativity but always consider how your ideas gel with the core tenets.
We don’t believe in having people work just for a pay check. We want people to join in our journey and we want to join in theirs. This is key to all our associations.
- We will treat you with respect always.
- We believe in continuous improvements and will offer feedback and suggestions from time to time. These will always be honest but only because we want to help you become your best self.
- You can participate in classes for free provide there is a space and we highly encourage you to.
- We have an open-door policy to suggestions and feedback. Always feel free to come to us with concerns/ideas and we shall do our best to address the matters presented.
- We understand you may have other plans and we might be able to help. Please share your dreams and aspirations with us. You are helping us make our dream and vision a reality and we would like to do the same.
- To think of Flowing Body Pilates as a family
- To have a good sense of responsibility. We do not look over people’s shoulders. We never decline a cover. We just assume our associates will do what they ought to do. With this freedom comes a responsibility to be self accountable. Failure to do so would break the trust.
- To be professional. You should take care of your duties with pride and a high standard.
- To be friendly. Get to know your clients and their interests. Provide high energy classes.
- To be an ambassador to the brand. You are the first point of contact and what you do and say reflect massively on the studio for good or bad. Be cheerful
Please use care when using the reformer machines so we can keep them running well! These are at the heart of our operations and a reformer breakdown really affects the viability of the studio. If you need additional training on how to use the reformers/move the footbar, please ask. I will be happy to take some time and coach you through it all. If you notice any damage or malfunctioning of a reformer, you are expected to contact the studio manager/Charles as soon as you can.
We are a small studio, so we appreciate everyone doing a little bit to help keep the studio tidy and the operation running smoothly.
Remuneration:
At the end of each month we will be sending you a recap of the hours worked and any accrued bonus.
You will then send us an invoice. This will be processed within a couple days.
The invoice
- Will be addressed to Flowing Body Pilates Ltd
- Will show the total hours worked and the total due
- Will have your bank details ( sort code & account number )
Covers:
With regards to cover we encourage all our instructor to be responsible. If you really need a cover we will do our best to provide you with one. You should however remember that reliability is a key indicator of success in this role.
If you need cover
- If urgent: give Charles a call on 07584432297. If you miss him leave a message and an email.
- If non urgent send us an email.
If we all try to help out with covers when we can, the same courtesy will be extended to us when we need our cover. Let's all do our bit!
Reviews and Pay upgrades:
We do our best to monitor how well you are doing. This is done by attending your classes, checking clients feedback, your retention numbers and more. We will provide you with feedback as appropriate.
We have regular pay rates assessments throughout the year and if performance and economic conditions allow, we update those accordingly. Our motto is the rising tide should lift all ships.
Commitment to excellence:
"What doesn't move dies, we therefore cannot stand still".
The number one quality of living organism is growth and we should aspire to that in all aspects of our lives.
As teachers we should be the number one student of health & fitness in general, and of Pilates in particular.
We therefore greatly encourage our teachers to partake in activities that will allow them to improve their skills. We welcome you to attend classes at our studios free of charge ( provided there is a free space ). We even encourage you to try other studios and even other disciplines like Yoga and dance. Seek activities that will challenge you and help you grow.
Studio procedures:
We are a small studio with minimal staff. To ensure the smooth operation of the enterprise, let's learn and follow the rules set below
studio procedures
Resources for special case clients:
We do not offer clinical Pilates but an understanding of certain common conditions can help us elevate our offering and provide the most personalised Pilates experience in a commercial studio setting
Resources for special case clients